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Mumbai

Unit 1201-1205, B Wing, 12th Floor, Kanakia Wallstreet, Andheri East, Mumbai - 400059

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+91 85918 71028 (Monday - Friday, 10 am - 6 pm) +91 89282 50817

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COMPLAINT REDRESSAL ESCALATION MATRIX

*We are experiencing heavy traffic on our customer care numbers. If we are unable to answer your call, please email us at connect@incredmoney.com. We will respond within 2 working days.

Escalation LevelDetails ofContact PersonAddressContact NoEmail idWorking Hours
Level 1Customer ExperienceEsther Raj / Madhuri MonokarUnit 1201-1205, B Wing, 12th Floor, Kanakia Wallstreet, Andheri East, Mumbai - 4000598928250817
8591871028
7738354453
7738352573
connect@incredmoney.comAll Trading Days 09:00 am to 05:00 pm
Level 2Head of Customer ExperiencePriyansh SaxenaUnit 1201-1205, B Wing, 12th Floor, Kanakia Wallstreet, Andheri East, Mumbai - 4000599137180888priyansh.saxena@incredmoney.comAll Trading Days 09:00 am to 05:00 pm
Level 3Business HeadVijay KuppaUnit 1201-1205, B Wing, 12th Floor, Kanakia Wallstreet, Andheri East, Mumbai - 4000599819492358vijay.kuppa@incredmoney.comAll Trading Days 09:00 am to 05:00 pm