Contact Us
Mumbai
Unit 1201-1205, B Wing,12th Floor, Kanakia Wallstreet,
Andheri East,
Mumbai - 40005
Phone
- + 91 85918 71028
- + 91 89282 50817
Connect
Contact Us
Mumbai
Unit 1201-1205, B Wing,Phone
Connect
COMPLAINT REDRESSAL ESCALATION MATRIX
*We are experiencing heavy traffic on our customer care numbers. If we are unable to answer your call, please email us at connect@incredmoney.com. We will respond within 2 working days.
Escalation Level | Details of | Contact Person | Address | Contact No | Email id | Working Hours |
---|---|---|---|---|---|---|
Level 1 | Customer Experience | Esther Roji/Madhuri Mondkar | Unit 1201-1205, B Wing, 12th Floor, Kanakia Wallstreet,Andheri East, Mumbai - 40005 | 8928250817 8591871028 7738351453 7738352573 | connect@incredmoney.com | All Trading Days 09.00 am to 05.00 pm |
Level 2 | Head of Customer Experience | Priyansh Saxena | Unit 1201-1205, B Wing, 12th Floor, Kanakia Wallstreet,Andheri East, Mumbai - 40005 | 9137118088 | priyansh.saxena@incredmoney.com | All Trading Days 09.00 am to 05.00 pm |
Level 3 | Compliance Officer | Brijmohan Bohra | Unit 1201-1205, B Wing, 12th Floor, Kanakia Wallstreet,Andheri East, Mumbai - 40005 | 022-6904 1538 | compliance@incredmoney.com | All Trading Days 09.00 am to 05.00 pm |
Level 4 | Business Head | Vijay Kuppa | Unit 1201-1205, B Wing, 12th Floor, Kanakia Wallstreet,Andheri East, Mumbai - 40005 | 9819492358 | vijay.kuppa@incredmoney.com | All Trading Days 09.00 am to 05.00 pm |