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Privacy and Policy

Incredmoney.com or its iOS and android applications ("Website" or "the Site"), operated and owned by InCred Money and its subsidiaries ("Company", "we", "us", "InCred Money", "incredmoney"), has adopted this policy with recognition that protecting the privacy and security of the personal information we obtain about our visitors and registered users is an important responsibility. We also know that you expect us to service you in an accurate and efficient manner. To do so, we must collect and maintain certain personal information about you. This policy outlines the types of information we collect about you and how we use and safeguard that information. By using or accessing the Site in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

If you do not agree with the Terms and Conditions of this policy, please do not proceed or continue further to use this website.

Definitions

"User","You","Your","your" means any person or visitor or registered user who views, browses, accesses or uses the Site.

"Use" or "Using" means to browse, access, view, copy, availing Services or other benefit from using the Site.

"Policy" means this Privacy Policy.

"Services" means all the services as provided in Terms & Conditions from time to time.

"Registered User" shall mean and include the visitors who have an Investment Account with the Site to avail the Services or any part thereof, as provided on the Site.

What information we collect any why

We collect two types of information from our registered users and visitors.

We collect two types of information from our registered users and visitors. The first is information that we gather through aggregated tracking information derived about our users through the website. Anonymous information and statistics are compiled or system log files to allow us to better tailor our services to our needs, help us better understand the demographics of our audience and improve our products.

The second is information that registered users provide through optional, voluntary submissions such as:

  1. Name and Contact Information, including email address, third party account credentials etc.
  2. Personal Information, including date of birth and Permanent Account Number (PAN) and other information required in accordance with the KYC norms and regulatory requirements.
  3. Demographic Information such as gender and income.
  4. Other information that can help us improve our services.

We require this information

  1. To perform compliance checks and internal record keeping.
  2. To use the information to improve our products and services.
  3. To periodically send emails to your registered email address about new products, special offers, or other information which we think you may find interesting.
  4. You are free to unsubscribe your email address at any time, if you do not wish to receive such emails from us.
  5. From time to time, we may also use your information to contact you via phone or email for market research purposes.

Also, we may review a confirmation when you open an email from us. This will help us make our communications with you more interesting.

We need physical evidence of your personal details like PAN, cancelled cheque etc. to satisfy regulatory requirements while your bank details are required to honour your investment instructions.

InCred Money shall not be responsible, in the event, any discrepancy is found, in any of the information provided by the user, such as, mismatch of the information provided, shall lead to the rejection for opening of the account.

We may also ask for additional personal information from time to time to meet new regulatory requirements or to provide you with other benefits of our services. As always, the information that we seek will only be for the purpose stated.

You agree that all intellectual property including but not limited to copy right, trade mark, any personal information, content, photographs, images, experience sharing, feedback, opinions that is voluntarily shared by you with us or uploaded on the Site are not infringing of any rights of third parties in whatsoever manner and you give us unrestricted, perpetual right of use of your such intellectual property for any purpose whatsoever.

What information do we disclose

We will not disclose the non-public personal information we collect about our registered users to anyone except:

  1. To perform accounting or compliance with industry standards (e.g. professional licensing bodies, etc.).
  2. Our Information, account numbers, and balances, or as otherwise required by government agencies and other third parties by law.
  3. Authorized third party service providers, entities or third parties with whom we have tie-ups or service providers that help us with various products and services offered on our platform, including financial pursuits, billing, payment processing, customer service, email deployment, business analytics, marketing, advertising, performance monitoring, hosting, and data processing.
  4. Corporate affiliates. We may share your information with our corporate affiliates and group companies that are subject to this policy.
  5. With your consent or at your direction. We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent or direction.
  6. In Business transfers. If we choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
  7. We transfer/share Your information with our service professionals, group companies or business partners to facilitate the availing/provision of Services by You.

Security of your information

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. See more on our Security Features. We restrict access to your personal information between our servers and the Internet so there is no clear text transmission of such information.

However no method of transmission over the internet, or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In addition, hardware or software failures or other factors, may compromise the security of user information at any time. If you think that the security of your InCred Money account has been compromised, change your password and contact us immediately for further assistance.

Communications

  1. We will send registered users communications related to the servicing of your account when necessary to do so.
  2. We will send registered users service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
  3. You may not opt-out of account servicing communications or service-related announcements, which are not promotional in nature.
  4. We will send registered users occasional emails updating you about new products, special offers, or other information which we think you may find interesting. You may unsubscribe from these at any time.

All communications will be sent to the email id that you have provided us. It is your responsibility to update or change that address, as appropriate. If you haven’t provided us with your email address, you will not receive these communications.

Website usage

  1. When you visit our website we use "cookies" or other similar web tools to enhance the user experience. These tools enable us to maintain your web session while you browse the site as well as helping us provide you with a better, more personalized experience. Our cookies do not contain any personally identifiable information. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features.
  2. InCred Money automatically receives and records information on our server logs from your browser including your IP address, InCred Money cookie information and the pages you request. We use this information to improve the functionality and usability of our services. Our log files are not tied to personally identifiable information.
  3. Our advertising partners may also transmit cookies to your browser or device, when you click on ads that appear on the Site.